Legal
Terms of Service
Effective October 2026. Plain-language terms for the Simple Ads Shopify app — what you get, how billing works, and what happens when you leave.
1. The service
Simple Ads is a Shopify app that connects to your Facebook account and Meta ad account to create and manage Facebook and Instagram ad campaigns on your behalf, using AI to help write ad copy and pick audiences. Campaigns are created in your own ad account; Meta bills you directly for any ad spend.
2. Plans and billing
Using Simple Ads requires an active paid subscription — Basic or Pro. There is no free-to-use tier; a plan must be selected during setup before the app can launch or manage campaigns. Every plan includes a 7-day free trial.
Charges are billed through Shopify and appear on your Shopify invoice. You can view, change or cancel your subscription anytime from Shopify's billing page (linked from Settings → Plan & Billing in the app).
Basic's introductory rate ($24/month) applies for your first 2 billing cycles, after which the standard monthly price applies automatically.
3. Facebook access
Connecting Facebook grants Simple Ads permission to manage ads, Pages and your pixel on your behalf, scoped to what's needed to build and report on the campaigns you launch through the app. You can disconnect Facebook at any time from Settings.
4. Your ads and your responsibility
You are responsible for the products you advertise, the creative and copy you approve, and the budgets you set. AI-written copy is a suggestion — review it before launch. All ads remain subject to Meta's Advertising Standards, and Meta may reject or limit any ad at its own discretion.
Simple Ads does not guarantee any particular advertising result, return on ad spend, or approval by Meta.
5. Data retention & deletion on uninstall
When you uninstall Simple Ads, we:
- Delete every campaign the app created — both on Meta (your Facebook ad account) and in our own records — so no campaign, spend or delivery history from a prior install carries over.
- Revoke the app's access to your Facebook account (not just forget our copy of the token), so Simple Ads no longer appears under your Facebook Business Integrations / “Apps and websites” list.
- Reset your onboarding status, so reinstalling starts you through setup again.
Your store's account record and billing history are retained for a short period after uninstall in case you reinstall, and are fully erased on Shopify's mandated data-redaction schedule (typically 48 hours after uninstall) unless we're legally required to keep something longer. See the Privacy Policy for details.
6. Changes
We may update these terms as the app changes; the effective date above changes with them. Continuing to use Simple Ads after an update means you accept the current version.
7. Contact
Questions about these terms or your data can be sent through the in-app support chat, the contact page, or by email to [email protected].
Questions about any of this?Contact usor email[email protected].
